Análise operacional do transporte de estudantes do Campus da UFC em Crateús

Abstract

Urban mobility is necessary for most human activities, making access to it essential for the functioning of such activities. The scarcity of means of transportation for an activity can be a factor that prevents people from participating. In order to reduce the number of those who are excluded, public transportation is usually used as a means of democratizing access. A particular case of this situation is the provision of public transportation to the UFC campus in Crateús, a measure implemented mainly due to the distance of this space from the rest of the city and the fact that the characteristics of the city make it difficult to use non-motorized transportation. Considering the importance of this system for many students, this study aims to analyze the operational performance of public transportation for students at the UFC Campus in Crateús. To conduct the research, a form with parameters of public transportation quality extracted from the literature was used, with additional spaces for the student to complete the form by expressing their opinion regarding the parameters addressed and indicating topics that were not addressed. The results show that the biggest problem students have with the system is overcrowding, with the majority of students (98.62%) suffering from this problem frequently. Another problem that should be highlighted is a particular situation in the system where nighttime students do not have access to the system. After diagnosing the system situation, general measures were suggested to improve the quality of the service.