Impactos do delivery na economia

Abstract

This study aimed to verify how the Covid-19 pandemic impacted consumption and trading habits and promoted the growth of delivery at internet and application levels. If in consumption habits there were already tenuous changes since the beginning of the 21st century, the year 2020 marked a turning point in all aspects of the economy, created channels, forced routines, expanded branches and invented what many call “the new normal ”. In this sense, the methodology used in the research proved to be important in the analysis and, for this purpose, the bibliographical review was used, by which the researched theme and problem were based and a field research, using the structured and applied questionnaire method, which were used. as a source of information. The study concluded that Unemployment, bankruptcies and deaths frightened the population, and experts said that the world would never be the same. So the solution was to reinvent itself. Then began to use delivery with more intensity, companies with a tradition of service "face to face" began to create their own applications, and serve online or offline. Everyone then started to fight for their own survival.