Socialização organizacional: uma análise a partir das redes sociais de uma instituição pública municipal

Abstract

This study aims to understand the role of social networks in the organizational socialization process in a public institution. Organizational socialization is the process by which the individual becomes a productive internal member of an institution, being fundamental for their learning and integration into the institution. However, informal practices, such as the social networks of relationships that are formed between individuals within the institution, influence the result of organizational socialization. This study will be developed in a municipal public institution in the city of Fortaleza, bringing the view of the importance of organizational socialization in public service and the factors that affect it. The research was be developed through a descriptive study, with a qualitative approach, using field research with a case study strategy. For the collection of primary data, interviews were conducted, with the construction of a semi-structured script of questions based on Hatmaker's (2015) theoretical model of organizational socialization. The research was composed for 21 servants from the public institution chosen for the research. Subsequently, the data were treated using Bardin's (2011) content analysis. The results point to a great influence of the relationships developed between the servants for the results of the organizational socialization as the learning and the social integration in the researched institution. This study contributes to the understanding of social relationship networks and how they affect organizational socialization in institutions, as well as deepening the study together of the two themes.