O papel de negociador do secretário executivo em instituições de ensino superior públicas do Estado do Ceará

Abstract

The Executive Secretariat it’s a key element within the organizations and among its varied functions and abilities, it stands out its managerial role. This paper aims to analyze the performance of the Executive Secretariat professional in the role of negotiator in the Public Education Institutions of the State of Ceará. For that, a qualitative and descriptive research was carried out. For data collection, a questionnaire was used as instrument for 25 executive secretaries, where participants were invited to respond on their performance focusing on their managerial role as negotiator. The studied universe was composed of the following Institutions of Public Higher Education of the State of Ceará: Federal University of Ceará (UFC); Federal University of Cariri (UFCA); University of International Integration of AfroBrazilian Lusophony (UNILAB) and State University of Ceará (UECE) with a focus on secretaries who were the servants of these institutions. After analyzing the data, it was concluded that the Executive Secretaries act as negotiators in the Public Education Institutions of the State of Ceará, contributing significantly to the achievement of the proposed objectives, positively combining their strategic position to achieve these actions. Thus, in addition to this, it is essential for this professional to constantly seek the improvement of the technical and cognitive skills that will assist him in the better performance of his functions, especially in relation to this role, as well as to continue adding in aspects that involve not only the practical factor of corporate activities as the more subjective aspects involved in management.