A importância da transformação digital na formação de profissionais de Secretariado Executivo de uma Universidade Federal

Abstract

The growing Digital Transformation of tasks demands technological knowledge from several professions to work in the labor market, which have incorporated the application of these technologies at the heart of its development. This study focuses on its application to the profession of Executive Secretariat, with the general objective of identifying the perception of UFC Executive Secretariat students regarding the profile of the profession of Executive Secretariat required for performance in the Technological Age. The study has a qualitative and descriptive approach, and used a simple statistical method for the analysis of objective questions. Thus, the information was collected through a structured electronic questionnaire, presented in the form of charts and graphs and interpreted in the light of content analysis, obtaining that a) considerable part of the students already worked in the labor market before beginning the graduation in Executive Secretariat; b) although there is a schedule of content to be studied in the Course, the teaching approach throughout the semester may not cover all the subjects foreseen due to the short duration of the disciplines, or, the class planning of the (a) teacher; c) the versatility raised by the interdisciplinarity of higher education training gives the Executive Secretariat area a level that can be used for management activities, in addition to the administrative and/or operational advisory axis; e d) the Executive Secretariat Course should prepare its graduates to the rapid learning and understanding of the context in which they are inserted, under the penalty of being "obsolete" and on the margins of the professional market according to technological progress. It was found that the theoretical framework of the Course still lacks elements that allow such application in the Digital Age, which can be given through skills that prepare students to act in unstable contexts and capable of rapid lag of knowledge. Thus, the students pointed out that the Course Pedagogical Project in the UFC should also include the opening to the practical application of secretariat knowledge as a way to connect students to external professionals, linked to the corporate environment. With this, it was concluded that the training in the Executive Secretariat offered by the UFC, although it gives rise to dynamism, versatility and aptitude for the use of technological tools inherent in the performance of secretariat functions in the Digital Age, does not offer, however, knowledge beyond experience in the university environment.