Satisfação e os fatores de satisfação relacionados ao trabalho: perspectiva de trabalhadores na Estratégia Saúde da Família

Abstract

Objective: to know the level of satisfaction and satisfaction factors related to the job in the Family Health Strategy from the perspective of workers. Method: it is an exploratory and descriptive study, with triangulation between the quantitative and qualitative methods, being that the study subjects were 123 health workers from the city of Sobral, Ceará (CE), Brazilian Northeast. During data collection, we made use of the Job Satisfaction Scale (JSS) and open questionnaires. The data analysis took place in the accounting establishment of the following variables: dissatisfaction, intermediate satisfaction and satisfaction and by means of the method of the Collective Subject Discourse. This study had its project approved by the Research Ethics Committee, under Protocol nº 802. Results: it was evidenced an effective relationship between qualitative and quantitative data from the analysis of different details of the phenomenon “job satisfaction”. Conclusion: there is the need to strengthen the new systematic arrangements of management of work/job and processes of negotiation that valorize the health workers. Descriptors: Job Satisfaction; Primary Health Care; Family Health Program; Management of Human Resources.