A terceirização em uma Instituição Federal de Ensino Superior: uma breve análise de dados dos custos relacionados ao processo

Abstract

This study aims to analyze the costs related to the outsourcing process in the public service, specifically in the case of a federal institution of higher education (ifes). Initially, it was based on empirical data which predisposed that thhe outsourcing was adopted because of the resulting cost reduction. Based on this assumption, a comparative and quantitative study of the costs assumed by ifes in relation to the position of an effective administrative assistant and an outsourced administrative assistant was carried out, following a conceptual and normative approach of the institute. The study concluded that, in spite of the outsourcing economy, this is accompanied by factors harmful to the public interest, such as the precariousness of work and the reduction of the quality of the service rendered.