Modelo TiWIM: Desenvolvendo um ambiente de apoio para discutir alterações em sistemas WEB

Abstract

Given the difficulties of communication found amongst the projectors (designers) and users of software systems, this study is meant the creation of a discussion environment that follows a conceptual model of discussion’s support, the TiWIM model, that is meant to structure the communication of groups among discussions, evolving users and designers about the alterations of WEB systems. For the creation of the environment we established a process composed by 4 steps in which we analyzed the problematic and listed functionalities, defined technologies, tools and architecture for the solution, implemented, and at last, evaluated the discussion environment. For evaluation we had a training of the environment’s use, applied a questionnaire and did interviews with possible users of our tool.