Avaliação da interface do sistema web allocate por meio de teste de usabilidade

Abstract

With the growth of internet over the years, several technologies have emerged. Among these technologies we have the applications web, which are developed for different types of services such as sales online and communication. Several web applications have been developed in academic works, with the aim of solving problems faced by universities. A very common problem in academic institutions is the Classroom Assignment Problem. The UFC Campus in Quixadá, like many institutions, did not have an application that could solve such a problem. For this, in 2019, the web system Allocate was created. This system of Lins (), aims to assist in the allocation and reservation of rooms on the UFC Campus, in Quixadá. However, the system is not in production, therefore, this work proposes, through a Usability Test, to evaluate the application and identify whether, in its current state, it meets the needs of users, and through this analysis to raise the improvements to be carried out before implantation. During the usability test, it was possible to notice that the user who was most impacted was the server user, who faced problems when performing a good part of his activities. In tests carried out with student/teacher users, all users found it easy to perform their tasks, except the teacher user, who had a hard time finding where to request a reservation, highlighting the importance in the representation of the symbols.