O papel do Banco Central do Brasil no fortalecimento da cidadania financeira

Abstract

Access to financial services has always been a problem even in developed countries. In Brazil, the biggest challenges to accessing financial services are the result of a federal government policy implemented through the Central Bank of Brazil from 1964/65, which established some mechanisms that aimed at "concentrating and stabilizing" the banking system. Such measures were ratified in the early 1970s, when the merger and merger commission (Cofie) was created, but this policy of bank concentration was not able to create a mechanism for individuals to access these financial services and to stimulate competition by creating obstacles to what has been termed "Financial Citizenship". The present study analyzed the role of the Central Bank of Brazil, an entity responsible for the National Financial System, in the promotion of Financial Citizenship, based on the duty to guarantee to all citizens the exercise of rights and duties that allow it to manage its financial resources well. Means for the exercise of these rights and duties financial inclusion, financial education, consumer protection of financial services and their effective participation in the channels of dialogue on the financial system. It was concluded that the Central Bank of Brazil has been playing a relevant role in the implementation of the "Financial Citizenship" within its role of regulator of the National Financial System, demanding from these institutions accurate and accessible information to consumers, fostering an environment for promoting social development through access to microcredit as well as creating institutional arrangements that allow the entry of new modalities of financial institutions into a market dominated by only a few large conglomerates of banks. The research is pure and qualitative, with descriptive and exploratory purpose.