O estudo da interação do aluno em fóruns virtuais e as heurísticas de Nielsen

Abstract

The article presents preliminary research studies results about the interaction of students in virtual foruns. The research used an eye tracker that generated data on users fixations and saccades while he navigates on the three forum-interface. The Nielsen’s heuristics contributed to the comprehension of the user’s navigation making it difficult into one of those foruns tested in the research and indicated the negative and positive elements associated into these actions. Results indicated a greater time of navigation and the quitting in a interface that disrespect the Nielsen’s heuristics about navigability, showing that the non-observance of the the heuristics cause student’s negative reactions.