Um estudo de caso sobre os impactos na qualidade de vida no trabalho a partir da percepção de motoristas de ônibus em uma empresa do transporte coletivo de Fortaleza-CE

Abstract

This study aimed to analyze the impacts on the quality of life of urban bus drivers in Fortaleza, based on the type of work they carry out in the field. The study prioritized to learn about the characteristics of this group, focusing on four thematic areas: sociodemographic, physical, psychic and environment. The typology used in the research was applied, descriptive, quanti-qualitative, bibliographical and a case study. As a tool, a questionnaire was used, which obtained a sample of 60 drivers from a public transport company in Fortaleza, on October 31 and November 1, 2018. The data provided the individual profile of this category, as well as a scenario perspective in which they are inserted. Observing at a general level, the sample provided that the bus drivers of the company surveyed present a relatively good quality of life, due to the positive results obtained, especially the perception of the quality of life that the category has, once that items considered good and great together got 82%. Another factor was happiness in the profession, with a percentage of 72% for the answer yes, because even though the working conditions of this group make it difficult to exercise, they feel happy to be part of, among others. However, the survey pointed out that 62% of the target audience feels pressure in the exercise of their work and 60% have already reported having suffered a traffic accident. The study collaborates effectively to understand the work of this profession, because of providing a brief analysis of the daily reality of these professionals.