Gestão de estoque no varejo supermercadista

Abstract

This work had as a proposal to address the issue of inventory management as a crucial factor to bring competitive advantages to competitors and / or reduce their storage costs, promoting the efficiency of the activities developed by this sector. The general objective of this work was to verify the impact and importance of inventory control and management processes in a retail supermarket located in Fortaleza, CE, that is, how the stock management of this retail supermarket operates. The specific objectives were organized as follows and addressing the following subjects: description of the stock control process; highlight the importance of the logistics chain in this process and the identification and suggestions of possibilities for improvement in the existing process; analysis of the replenishment process of the Distribution Center (CD) and suggestions for improvement possibilities in the existing process. For the preparation and development of this study we used a bibliographic research followed by a case study by means of an interview with two professionals involved in the stock management process: the stock manager of the retail supermarket and a partner supplier of the same supermarket. It is concluded in general with this work that when talking about inventory management, there is an extensive range of other important issues related to the topic that need to be fully addressed, well planned and analyzed to minimize each day more failures and optimize and that poorly supervised and poorly managed inventory management can lead to poor results for the company to the point of being 'swallowed' by the market through more competent competitors prepared to operate in a sector that is challenged every day (internally and externally), the supermarket sector / retailer.