Fontes de informação para geração da inteligência competitiva nas organizações: uma revisão ampliada de literatura

Abstract

Knowledge management has been worked in the last decades associated with technology and innovation and its positive impact on organizations. This study approaches the sources of information from the perspective of information management to generate competitive intelligence. The methodology adopted is an extended literature review that analyzes the articles published in the academic area in the years 2007 to 2018 that deal with the theme of Information Sources, Competitiveness and Competitive Intelligence. The inclusion factors are reviewed A1, A2 and B1 evaluated in the Qualis Capes by the area of Communication and Information. The study aims to analyze the publications in periodicals about the theme of information sources for generating competitive intelligence in organizations. The sample consisted of 23 articles collected at the Sci Verse SCOPUS Base that were included in the inclusion criteria of this study. The Vosviewer software was used for mapping and density analysis. The articles examined in the sample show that research on information, information sources and competitive intelligence converge to the economic and technological paradigm and that information sources are important tools for information management to emerge as a strategic mechanism essential to business performance.