O comportamento informacional de líderes religiosos em Belo Horizonte

Abstract

Information is the basis of the dynamics of productive and organizational processes and its use is linked to the capacity for interpretation, understanding, innovation and management for decision making. Considering the value of the information, this research had as objective to analyze how the process of search and use of information by religious leaders to support the process of decision making in their day to day occurs. The methodology adopted was the qualitative, descriptive research based on a case study in which the data collection was done through an interview. From the collected data it was possible to perceive that the informational needs of the religious leaders are based, mainly by religious questions that aim to assist in the exercise of the priesthood. Moreover, religious leaders are concerned with the sense of information, conditions, standards and rules of use aimed at spiritually orienting as well as bringing diverse information that aim at the knowledge and learning of the faithful. The decisions are aimed at meeting the organization's guidelines through formal rules, which leads to behavior regulated by norms and routines, so that the organization can act in a procedural and intentional way.