Avaliação do nível de maturidade do escritório de projetos de uma empresa de saúde, utilizando o PMO Maturity Cube

Abstract

The private healthcare sector is displaying indicators of significant reductions in the number of healthcare companies. This market makes the high competition companies to the constant search for improvement and professionalization. This study was developed to evaluate and propose improvements in the Corporate Project Management Office in a company operating in this market segment, by applying the self-assessment PMO Maturity Cube tool. To answer this paper problem, a bibliografical reserarch was made, seeking gather works surrounding this matter. At first, the bibliografical research went through the historic, definition, areas, skills and abilities of the project manager role and Project Management Office (PMO), then addressed the influence of project management in strategic decision making through a self-assessment survey tool for PMO. For this research, a descriptive type metodology was adopted concerning its objetives, using bibliographical reserch, documental, as well as case study. The nature of the survey is characteristic applied quantitative and qualitative approach. The research universe is composed of the members of the company’s PMO. Where the results demonstrate which services should be worked on to improve PMO performance, which the development and empowerment of project leaders has proved to be a fundamental point