Ética e sigilo profissional na atuação do secretário executivo

Abstract

The ethical profile of the Executive Secretary is required by all organizations as the secretary is responsible for the management of information, documents, people, and constantly faced with issues that require you an ethical, inclusive of professional secrecy, in the exercise of their functions. This paper aims to investigate how is the professional behavior of the Executive Secretary in relation to the experience of the value of ethics and professional secrecy. To achieve the proposed objectives was developed a qualitative and descriptive study from a literature review, a desk and field research. For data collection, a field survey was carried out in two stages through the application of questionnaires aimed at the Executive Secretariat of students who are working in the area, and then to the Executive Secretaries, which the area of expertise is in Fortaleza, Ceará. The analysis was based on interpretative approach, using the comparative method, was made use of content analysis, and for counting and final analysis, we used the statistical technique with the aid of the Statistical Package for Social Sciences tool. The results show that the preservation and practice of ethics and professional secrecy in the performance of students and the Executive Secretary of professionals is essential, and indicate that ethical behavior in the workplace and the inviolability of professional secrecy are considered fundamental requirements, the survey participants . The attitude of most students and Executive Secretary of professionals in the profession is consistent with the principles described in the Code of Ethics for Secretaries and universal ethical values that govern life in society.