Principais gêneros textuais utilizados na correspondência comercial e oficial: avaliação da proficiência do bacharel em Secretariado Executivo

Abstract

This study set out to do an analysis of the main genres used in day to day secretarial degree in the Federal University of Ceará. Among these major genres research study focused on the supposed genres used by the secretariat as bachelor, Charter Commercial, Office, Memorandum, Application and lastly the Act. Within the context of these major genres tool or instrument used with communication both from public and commercial, it was necessary approach on communication as a science that has a role of utmost significance, either as a verbal, visual or written communication since this latter type of communication is one of the elements worked in this job. From the perspective of gender, work is embasou the ideas and theories of the most respected authors in the study of genres as Santos (1994), Marcuschi (2002), Bakhtin (1979). Finally sought to assess the knowledge of students about the aforementioned genres at work and in particular also sought the opinions, the desires of the student body on the didactic teaching of their technical texts.