Gestão educacional: a atuação do secretário executivo em Instituições de Ensino Superior

Abstract

The continuous transformations experienced by contemporary society primarily in reverberate education institutions increasingly demanding of their managers. Inserted in this context of change, the executive secretary needs to develop skills and abilities and skills to collaborate effectively with the diverse demands of management. The academic training of these professionals is essential for developing a flexible and critical profile, able to contribute to the management of higher education institutions. This study aimed to investigate the actions of the Executive Secretary of Higher Education Institutions in the public and private. To obtain these goals, we made a literature review, desk research and field. This is a descriptive study with qualitative approach, with the universe professional secretaries and senior executives working in Higher Education Institutions of the State of Ceará. The results revealed that the performance of this professional in the administration of higher education is a facilitator of processes, contributing mainly through management of the secretarial activities for the achievement of institutional objectives.