Mapeamento e avaliação de competências técnicas: estudo de caso no Departamento de Contabilidade e Finanças da Universidade Federal do Ceará

Abstract

This study aimed to map the technical skills of the servers in the Department of Accounting and Finance, Dean of the Federal University of Ceará (UFC) to identify the degree of development of these servers in their respective roles as mapping methodology and skills assessment techniques developed by Helm (2005). As to its nature, this research is characterized as applied, as to approach the problem as qualitative, about the objectives as descriptive as the technical procedures as a case study. It is structured in five chapters started by elements that include the relevance of mapping skills through the organization for the Introduction chapter. Then there are three chapters, well structured: Skills, Management Skills, Mapping and Assessment of Technical Skills, Department of Accounting and Finance of the Dean of Administration of the UFC: a case study. Finally, there are the conclusions, pointing to the achievement of the objectives proposed in the study and materialized through the charts NCTF x NCTC. The maps technical skills are therefore legitimated by enabling detect and assess the knowledge and skills needed to perform the work activities. The proposed tool allows UFC to identify clearly what are the gaps or deficiencies in its board of servers that can slow or block the achievement of its strategic objectives macros, as well as providing subsidies allocation and talent identification.