Entraves conflitantes encontrados no processo de sucessão: estudo de caso em empresa de médio porte do ramo de embalagens

Abstract

Family businesses have great representation in the world's largest economies, both in the volume of business and in the number of people employed. This type of company has peculiarities that deserve special attention by the authors that deal with management, because despite some advantages inherent to its operation, this type of company has great difficulty in managing the conflicts that are part of the relationship within the members of the family inside the professional environment. These difficulties are highlighted further when attentive to the need of planning the succession process of them. Conflicts between successful and successors, and disagreements over who will proceed with the family business can make the difference between business continuity and the end of its activities. Thus, become necessary to the company organize, in advance, its succession plan, enabling preparation of its successors and aiding successful. Attempting fulfill this need, the present work aims to investigate what are the main conflicting barriers present in the succession planning process of a medium size industry in the packaging industry in the state of Ceará, seeking to understand how this process occurs and how the organization deals with the relationship of the family into the business. The methodology used was a descriptive case study and qualitative interviews using the application as a tool for collecting data from the company, more specifically to the founder, the founder's wife, and the two possible successors. After reviewing the information gathered in these interviews, was identified as the company prepares for succession and what the main problems and conflicts expected in the succession process claimed by respondents. From there, a conclusion was drawn where it was possible to comment on the importance of the study, the actual situation of the company studied and the limitations and uses of this research.