Gestão de compras: um estudo de caso

Abstract

The main objective of this work was to study the purchasing management and its strategic importance to organizations. Through literature review and case study, we sought to identify the aspects that make this a sector of strategic relevance, as well as demonstrate the potential ability to improve their management. We conducted a literature review to describe the objectives and functions of the sector as well as the strategic aspects of management. Types of providers, the basic attributes that make up a good supplier, the relevant variables in the choice of power supply and its evaluation, the same way that the benefits of good relationship and partnership were surveyed. The procurement systems were identified as very important implement for the management, were presented two solutions about technology to sector. Through direct interview with the purchasing manager of a supermarket chain and access to electronic documents, we performed a case study in order to compare the theoretical framework with the reality of the company. The results of this research showed that the sector should be seen as strategic, taking place near the top of the pyramid organizational structure and because the theory has not practiced, it was evident potential for improved management.