Satisfação no trabalho: um estudo com o corpo docente efetivo do Curso de Administração da Universidade Federal do Ceará no semestre de 2014.2

Abstract

Job satisfaction has been identified as a component of satisfaction with life and is an emotional state that results from the interaction of professionals, their personal characteristics, values and expectations with the environment and with the organization of work, and may even influence the quality of life of an individual. This research aims at checking the level of job satisfaction of regular professors of Business Administration Course of the Federal University of Ceara (UFC), in the 2014.2 semester, as well as presenting the concept of job satisfaction and its various implications and, finally, find out the meaning of the teaching work in their lives. Thus, it seeks to investigate, in the scientific literature, the factors that influence the job satisfaction, its consequences, its impacts on quality of life, its forms of measurement and, at the same time, it seeks to dispel the confusion, quite common, between motivation and job satisfaction. By means of a descriptive exploratory research and quantiqualitative character, this study uses an instrument developed and validated in Brazil, the Scale of Job Satisfaction (EST), as a way to achieve their goals. This instrument is anchored in a multidimensional view that covers the five theoretical dimensions of the concept of job satisfaction: satisfaction with salary; satisfaction with coworkers; satisfaction with the leadership; satisfaction with promotions and satisfaction with the nature of the work. From the EST, it is possible to calculate the mean scores of each one of these dimensions, knowing where these professionals are more and/or less satisfied. With these results, the authorities concerned may, if interested, act on the dimensions with lower mean scores, making the teaching work, in the institution mentioned above, each time more satisfactory. Finally, with the research and analysis of the results obtained, it can be concluded that these teachers are satisfied with three of the five dimensions of job satisfaction, which are: satisfaction with coworkers, satisfaction with the leadership and satisfaction with the nature of the work. At the same time, these professionals showed indifference regarding their satisfaction with the promotions and, finally, they demonstrated to be dissatisfied with the salary. Once calculated the mean scores, it is possible to obtain the general score of satisfaction with the work. The research has found that, in general and even with the necessity of some changes, the teachers of the Business Administration Course of UFC are satisfied with their work, assuming that this is a good institution to the work of teaching.