Avaliação do processo de implantação do programa nacional do acesso e qualidade (PMAQ) no Estado do Ceará

Abstract

In 2011 the Ministry of Health launched the National Programme for Improving Access and Quality - PMAQ in order to expand access and improve quality of Primary Health Care (PHC), with a guarantee of a quality standard comparable national, regional and locally in order to allow greater transparency and effectiveness of government action to PHC. This study, in view of the need to guide the decision making of management in the Health System, proposes general objective formatively evaluate the implementation process of PMAQ in Ceará. The theoretical approach used the CIPP evaluation model proposed by Daniel L. Stufflebeam, heuristic based on four components: Context, Inputs, Process and Product, which guided the development of a matrix for assessing the evaluative PMAQ. The methodology used in this study was guided by qualitative approach exploratory-descriptive, against the backdrop of the state of Ceará. Were used as research techniques: (1) documentary research and (2) a structured interview. The process of organization and data analysis was performed from a content analysis. Were observed ethical guidelines in Resolution 196/96 of the National Health Council, and the research protocol was approved by the CEP da Universidade Estadual Vale do Acaraú, under No. 133 724. As a result, the study indicates that the process of implementation of the state Ceará PMAQ took so vertically by the Ministry of Health, with weaknesses identified by the study participants, generating differences in perceptions between the representatives of the municipalities and the Ministry of Health Another finding is the convergence of opinions on the upgrading of human, technological and financial. Finally divergences of discourses of managers on significant points as financing activities of state management, involvement of professionals, especially medical professional and popular participation. Limiting factor of the study include: (1) the non-inclusion of SUS as a data source, and (2) the difficulty of interviewing city managers in the 2012 electoral period. Further studies are suggested to further the theme.