Cultura de aprendizagem e terceirização: estudo em empresa de saneamento básico

Abstract

This study aimed to identify the perceptions of effective and outsourced employees, the sanitation company in the city of Fortaleza / CE, regarding the culture of learning and its dimensions. The theoretical basis were the dimensions defined by Marsick and Watkins (2003), to identify the dimensions of learning culture that are prevalent among employees of the organization. For this, a quantitative survey of a descriptive nature was carried out using the technical survey for collecting data, which were applied 165 questionnaires from employees of a company in the sanitation sector. The questionnaire used in the survey was divided into: demographic data partners and Dimensions Questionnaire model of the Learning Organization - DLOQ-A reduced version developed by Yang (2003). For data analysis, in addition to descriptive statistics, we used multivariate analysis of data and the mean differences test. Comparing the perception among permanent employees and outsourced significant difference in creating opportunities for continuous learning factor. This result may indicate that permanent employees have more opportunity to learn and develop the work in relation to third parties.