Relação entre a qualidade de vida no trabalho e o comprometimento organizacional dos secretários executivos de uma instituição pública

Abstract

This research aims to analyze the quality of work life (QWL) and the organizational commitment of the Executive Secretaries of a public institution, as well as to identify the possible relationship between these two themes. The evaluation of QWL and organizational commitment were based, respectively, on the models of Walton (1973) and Meyer and Allen (1997). It is characterized as a descriptive, bibliographic and case study research, with a quantitative approach. The location chosen for the research was the Universidade Federal do Ceará (UFC) and the sample counted on 36 Executive Secretaries that work in the campuses of the UFC in the city of Fortaleza. The results obtained demonstrated that the more professionals use their skills and abilities, and are socially integrated in the work environment, more affectively commit themselves to the institution. The results also pointed to the Executive Secretaries surveyed are satisfied with the quality of life they have in relation to the work environment and that they are emotionally linked to the UFC, endeavoring in favor of this institution and wishing to remain in it.