Definição e implantação de um processo de software para o Núcleo de Práticas de uma universidade

Abstract

Software processes are essential in organizations which aim to standardize their software development process and assure quality in their final product. Therefore, many organizations seek to define their processes. However, this is not an easy task. The definition and deployment of a software process has to be well planned and executed in order to achieve its goals. Several companies have already worked with software process and some universities are beginning to realize its importance. In some universities, there are software factories that develop software products, for research, or to fulfill demand from their own departments or outside requests from the community. Some of these factories aim to receive students who are enrolled in the internship course, that is the case of the Informatics Practice Center (NPI) at UFC in Quixadá. To aid the software development process, they are trying to define their processes. Some works on process improvement were done in an academic scope, however despite to efforts, was not found in the literature, applied work in a software factory similar to the NPI. In this context, this work presents the definition and implantation of a software process in the Informatics Practice Center (NPI) in the Federal University of Ceará. The process was built based on good practices selected from traditional and software models such as CMMI, MPS.BR, RIP, PMBoK, Scrum and SCORE, in the analysis of the activities developed in the NPI, focusing in Project Management, Requirements and Configuration Management disciplines. The process was deployed in pilot projects from the NPI. These projects had their progress tracked and their results were collected and analyzed. From the analysis, difficulties, lessons learned, improvement opportunities, as well as contributions and limitations on this work were discussed.