Ações de gerência do cuidado na Estratégia Saúde da Família

Abstract

Objective: to identify, from nurses’ speeches, the actions that enable care management in the Family Health Strategy. Methods: descriptive study with a qualitative approach conducted with 32 nurses of primary care. It was used a semistructured interview as the data collection technique. The methodological process of the collective subject discourse was used to organize the data Results: from the nurses’ speeches one identified the categories: complementary relationship between care and management; meeting with community health agents, a care management strategy in nurses’ work; health education activities such as a care management action and a health information system as an essential tool for care Conclusion: it was possible to observe that nurses understood the importance of coordination and complementarity between the activities of the working process of care and management.