Aplicação de um sistema de benchmarking e monitoramento de arranjos produtivos: um estudo multiplo de três anos sobre o caso dos setores industriais do Ceará

Abstract

A comparative analysis of productive arrangements (pas) to help identify best practices to be applied by companies for insertion and / or maintenance of their markets. thus, the aim of this work is to evaluate and analyze the performance off the industries in the state of ceará, using multiple criteria system benchmarking in order to contribute to regional development. We describe an application of benchmarking and monitoring system designed to monitor and compare the companies in their performance. for this we used the computational tool monitoring system productive arrangements (simap) where they were analyzed and compared the performance of 285 companies “small, medium and large” size. The proposed methodology is detailed with an illustration of aps and multiple cases of ceará, and can be suitably modified to accommodate any number of criteria, given links to the structure of aps. an explanatory case study is used by which data are collected through a questionnaire with the performance of multi-criteria evaluation after three years. we found several particularities individual and collective analysis of the different aps. The results indicate the opportunities and needs of collective strategic actions by firms in order to promote local development.