Clima organizacional e satisfação no trabalho: estudo da Biblioteca de Ciências e Tecnologia da Universidade Federal do Ceará

Abstract

Investigates the relationship between organizational climate and job satisfaction in the Library of Science and Technology, that belongs to Federal University of Ceará. Examines the organizational climate, based on shared perceptions of the workforce, with respect to the relationships with the policies, practices and organizational procedures, both formal and informal, looking to evaluate them as to their reflection in job satisfaction. The factors evaluated in relation to the organizational climate were: support from management and organization, reward, physical comfort, control / pressure and cohesion between colleagues. The level of satisfaction was analyzed based on the dimensions: satisfaction with coworkers, satisfaction with pay, satisfaction with leadership, satisfaction with the nature of work and satisfaction with promotions. The research resulted in organizational climate neutral, neither positive nor negative. In relation to satisfaction, servers, generally, are in a state of indifference, a result that mirrors the organizational climate. Considers that the public organizations must invest in managing the organizational climate, seeking alternatives to foster motivation and reduce dissatisfaction to improve organizacional development.