http://repositorio.ufc.br/handle/riufc/155 2026-06-11T12:30:15Z 2026-06-11T12:30:15Z Silva, Ita Valeska Saraiva http://repositorio.ufc.br/handle/riufc/86676 2026-06-10T10:34:45Z 2026-01-01T00:00:00Z

Título: Abandono silencioso: uma análise do fenômeno no âmbito do setor público Autor(es): Silva, Ita Valeska Saraiva Abstract: Silent abandonment refers to the behavior of consciously limiting the efforts undertaken by the worker in the execution of work activity. It is a phenomenon that has been the subject of academic study and is of interest to managers, since it has been more easily recognized and found in the world of work. This study aims to analyze the perceptions of tenured public servants regarding silent abandonment in the work context. The research adopts a qualitative approach, of an exploratory and descriptive nature, using semi-structured interviews, with a script developed based on the Cognitive-Reflective Approach (CRA) proposed by Pinho and Silva (2025). Seventeen tenured public servants from different career paths participated in the research, accessed through the snowball sampling technique. For the treatment and analysis of the collected data, the Thematic Analysis methodology suggested by Braun and Clarke (2006) was used. The study's results indicate a recognition of silent abandonment within the public sector, identifying behaviors that demonstrate restricted and low commitment, stemming from personal decisions by individuals within this segment's workforce. Regarding the main characterizing elements, based on the collected data, the phenomenon manifests itself through attitudes of detachment and a lack of initiative. The study's findings indicate that its occurrence is especially related to the existence of managers who are distant and disconnected from their teams; to the perception of tolerance for this practice as an expression of ineffective performance management; to the desire to protect the personal lives of employees from the work-related overload and stress; and to the perception of the relevance of political influence to human resource management processes, rather than employee training or engagement. This research contributes to filling an existing gap in international and national academic production, especially by confirming some of the characteristics already pointed out in the literature; deepening the understanding of some of the factors surrounding the phenomenon; not corroborating the actions of others; and identifying the emergence of a new element in this relationship, possibly verified by the specific context of the research. The results ultimately indicate that silent abandonment is a reality in the public administration workforce and, as such, needs to be the subject of study and intervention by those who manage human resources in the sector. Tipo: Dissertação

2026-01-01T00:00:00Z Mélo, Danilo do Vale Ximenes http://repositorio.ufc.br/handle/riufc/86675 2026-06-10T10:18:01Z 2026-01-01T00:00:00Z

Título: Efeito da educação financeira e dos vieses comportamentais na percepção dos bancários sobre a oferta de produtos Autor(es): Mélo, Danilo do Vale Ximenes Abstract: The transformations in the financial system, increasing competition among financial institutions, and growing pressure for performance in the banking sector have heightened the need for employee qualification, particularly regarding financial education and the understanding of behavioral factors that influence economic decision-making. This study investigated the effects of financial education and behavioral biases on bank employees’ perceptions regarding the offering of financial products. The research was conducted in a large financial institution with both national and international operations and was limited to branches located in Fortaleza, Ceará, Brazil. The institution comprises 31 service units and 469 employees in the municipality. Financial products and customer segments follow standardized institutional guidelines throughout the organization’s area of operation, ensuring comparability among the analyzed units. The study is characterized as exploratory and descriptive, adopting a quantitative approach through a survey method. Data were collected using a semi-structured questionnaire administered via Google Forms, employing a five-point Likert scale. The instrument was structured into three dimensions: socioeconomic profile and financial education; behavioral biases and the agents that trigger such biases; and perceptions regarding the offering of financial products. The final sample consisted of 104 valid respondents. The results indicated that bank employees possess a satisfactory level of financial literacy. Mental accounting and loss aversion were found to operate predominantly at a subconscious level among the respondents. Persuasion principles such as reciprocity, liking, and scarcity were actively employed during the negotiation process, potentially enhancing the activation of behavioral biases among customers. However, the statistical correlations observed were weak, with no significant association between financial education and the use of behavioral biases in the offering of financial products. The findings suggest that the interaction between financial education and behavioral factors broadens the understanding of financial product offerings within the banking context, indicating that technical knowledge alone does not constrain the influence of behavioral aspects on commercial offerings. This study contributes to a deeper understanding of the role of bank employees in financial decision-making dynamics and product offerings. By integrating financial education, behavioral biases, and persuasion mechanisms, it provides a theoretical framework for modeling these interactions and suggests avenues for future research in different institutional settings. The findings also have implications for employee training, the quality of customer communication, and the promotion of more informed financial decision-making. Tipo: Dissertação

2026-01-01T00:00:00Z Magalhães, Samila Nayara Ramos de Oliveira http://repositorio.ufc.br/handle/riufc/86674 2026-06-10T09:58:08Z 2026-01-01T00:00:00Z

Título: Quebrando barreiras: experiências de inclusão de mulheres líderes no setor bancário Autor(es): Magalhães, Samila Nayara Ramos de Oliveira Abstract: In the banking sector, the development of female leadership has faced challenges stemming from gender inequalities manifested through organizational, cultural, and symbolic barriers, limiting access, retention, and the consolidation of women's professional careers. In this sense, this research aims to examine the inclusion policies and practices implemented by Banco do Nordeste do Brasil and their effects on the career paths of female leaders and their professional advancement. The research is exploratory in nature, employing documentary procedures and field research, and a qualitative approach. Data were collected through secondary sources (institutional documents) and primary sources (conducting a focus group with women in management positions). The data were analyzed using the content analysis method proposed by Bardin. The results show that, although there are advances in diversity and inclusion policies, organizational and cultural barriers persist that hinder women's access, retention, and growth in strategic positions, especially those related to organizational culture, work-life balance, and the recognition of female leadership. As a main contribution, this study broadens the understanding of the effectiveness of gender equity policies in organizations and offers support for improving institutional practices aimed at inclusion and equal opportunities in the banking sector. Tipo: Dissertação

2026-01-01T00:00:00Z Matias, João Felipe Nogueira http://repositorio.ufc.br/handle/riufc/86628 2026-06-08T14:33:24Z 2026-01-01T00:00:00Z

Título: Mergulhando na economia azul: indicadores para um futuro azul, inteligente e sustentável no estado do Ceará Autor(es): Matias, João Felipe Nogueira Abstract: This doctoral thesis aims to develop and apply the Blue Economy Development Index (IDEA) as an analytical tool to assess the level of sustainable development of the blue economy in Ceará state, Brazil. The study is grounded in the understanding that the blue economy is a multidimensional phenomenon whose dynamics cannot be adequately captured through purely economic indicators, requiring the integration of social, environmental, and governance dimensions. Accordingly, the research proposes a multicriteria framework capable of articulating these dimensions in a structured, transparent, and replicable manner. Methodologically, the thesis combines a theoretical review of the blue economy, agency theory, and common-pool resources theory, with a bibliometric analysis of the international scientific literature on blue economy indices, and the application of the Analytic Hierarchy Process (AHP). The AHP is employed to define the hierarchical structure of criteria, sub-criteria, and structural weights of the index, based on expert judgments drawn from different segments of the blue economy. The state of Ceará is adopted as a case study, focusing on four strategic sectors: fisheries and aquaculture, renewable energy, coastal tourism, and ports. The IDEA is constructed through two complementary perspectives: the structural dimension reflects the normative importance assigned to sectors and sustainability pillars, while the empirical dimension incorporates normalized indicators that capture the observed performance of the analyzed sectors. The results highlight the central role of fisheries and aquaculture and renewable energy within Ceará’s blue economy, while also revealing significant gaps between strategic relevance and empirical performance, particularly in the environmental and governance dimensions. The resulting global index underscores persistent structural challenges that constrain the full realization of the blue economy’s potential in the state. The thesis concludes that the IDEA constitutes a robust decision-support tool for public policymaking, territorial planning, and the assessment of sustainable blue economy development, with strong potential for adaptation and application in other territories. Tipo: Tese

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