Governança eletrônica sob perspectiva institucional: análise do portal de periódicos da Capes

Abstract

In a context of ICT growth in organizations, governments have been required to employ technology to improve administrative procedures, public services and social participation through electronic governance practices. Therefore, the present study searched to verify how institutional factors influence organizations to implement electronic governance practices. In order to answer this question, a conceptual model was proposed seeking to identify the influence of coercive pressures, mimetic and normative practices in implementing electronic governance through research propositions. A qualitative research approach was used and a single case study of CAPES Portal of Journals was carried out. The research findings corroborate the propositions of the conceptual model, suggesting that there is influence of institutional factors in the form of coercive, normative and mimetic mechanisms in implementing electronic governance.