Aplicação de ferramentas low-code para melhoria e automação de processos em uma empresa de contabilidade

Abstract

The current market scenario shows that companies, in general, have a latent need for operational adaptation in face of the technological evolution that grows and changes every day. In this circumstance, the use of methods and tools that contribute to improve the management and automation of business processes becomes indispensable. This reality indicates that there is a window of opportunity for companies to start investing in an automated process management that is horizontal (allowing this management to expand to different sectors at the same time), intelligent, with great adaptability, and with little or no room for human error. In view of the above, this paper proposes to conduct a case study in an accounting company, aiming at the application of automation and process improvement methods and tools in order to improve its operation, management, and process agility. For this, the study was based on an applied research aimed at obtaining knowledge and practical application of the solution, as well as a qualitative analysis of the data collected and the detailed breakdown of all stages. As a result, there were savings of over 3500 hours of work, all without the need to depend exclusively on a highly skilled IT (Information Technology) team to structure any action that involves automating a process or integrating software.