As competências do bibliotecário de referência frente ao paradigma pós-custodial

Abstract

The article discusses the competences of the reference librarian front the post-custodial paradigm with the objective of pointing out attributes that enhance the development of competences and apply them to librarians who work in the reference and information service. It makes brief considerations about the phenomenon "information", addressing the emergence of Information Science and the custodial and post-custodial paradigms addressed by Malheiro and Ribeiro (2011). It shows concepts and characteristics of the service of reference and information, considering the influence of the technological tools in the developed activities. It points to competence management presented by Thomas Durand (2006) through the trinomial knowledge, skill and attitude (CHA). It is a theoretical study, based on bibliographic research that used authors such as Hjorland and Capurro (2007), Zins (2007), Araújo (2014), Malheiro and Ribeiro (2011), Grogan (1995) and others. It concludes that the librarian needs to know what to report, how to use the tools to inform and have attitude to carry out the reference process.