Motivação no ambiente de trabalho: análise dos estímulos e ações aplicadas aos servidores da guarda municipal de Fortaleza

Abstract

This work is result of a research that intends to analyze the incentive and actions that are applied in the development of the motivation, it is considered that this analysis can support reflections and actions related to motivation theme in the Municipal Guard of Fortaleza. The group chosen for the study is formed by 10 serves of the Municipal Guard of Fortaleza. The target audience for this work is Municipal Guards of Fortaleza, with the general objective of understanding what stimuli and actions promote motivation in the institution.The work presents concepts of general motivation and motivation in the work environment, describing the history of the Fortaleza Municipal Guard in its organizational structure and minimum principles and competencies.The research is based on the qualitative method, like an interview. The questions to the interviewee are divided into two parts: characterization of the participants and motivation at work. The research had a descriptive and exploratory character: Descriptive, because the characteristics of thestudied group were analyzed, and established relationship between variables, using standard techniques of data collection; exploratory, because it aimed to understand the problem, improve ideas and discover intuitions. The work exposes the need for more actions and incentives that increase the motivation of the Municipal Guards of Fortaleza.It is concluded that the Municipal Guard of Fortaleza has undergone changes, many of them positive, as the increase of the effective, reformulation of the attributionsand competences, implantation of the plan of positions and careers. However, the institution's difficulty in motivating the servers is still noticeable.