Necessidades de informação de gestores públicos: o caso de um Centro Acadêmico Universitário

Abstract

This study aims to analyze through a survey, managers’ informational needs of the Center of Exact and Earth Sciences of Federal University of Rio Grande do Norte and, later, it is verified if the Integrated System of Patrimony, Administration and Contracts have provided some report to meet the reported needs. The population of ten managers participated in an interview that contemplated the profile of these, their budgetary informational needs and their main information source. Afterwards the reports provided by the system were characterized and were related to the managers´ informational gap, which demonstrated that most of these gaps were contemplated in the system. It was analyzed that the most part has used the system to meet their informational needs. It was found that the information deemed necessary by all were the value received by the facility and its statement, and that both information were contained in the "budget statement per facility" report, which is therefore considered the most relevant report. A periodic meeting with managers was suggested to discuss clarifications about the reports made available by the system, and also to contact system administrators about measures to make more clear and effective budgetary information for users.